Terms and conditions

  1. Conditions of use
    Visiting, using, or ordering the products viewed on the wellnessist.com website implies acceptance of the Terms of Use which will be detailed below.
    In order to use the site in good conditions, it is recommended to read the Terms and Conditions carefully .
    The wellnessist.com website is managed by ASK DG SRL based in Balotesti, 3/25 Unitatii Str. Ilfov County, Romania, registered at the Trade Register with no. J23/5946/2017, VAT Code: RO38544158.
    We reserve the right to make changes to these Terms and Conditions as well as any changes to the wellnessist.com site without prior notice. By accessing the Terms and Conditions page , you can always read the latest version of these provisions.
    The access and use of the wellnessist.com site , hereinafter referred to as wellnessist.com, is made under the authority of these rules, in the terms and conditions below. Use of the site, login and access to services implies acceptance of these terms and conditions, with all the consequences arising from their acceptance.
    Your registration obligations:
    In order to buy from wellnessist.com, you must enter your data on our website.
    By using the service, you declare that you will provide real, accurate, current and complete information about yourself.
    If we believe that this obligation has been breached, we reserve the right to block your access to use of the Service for a specified or indefinite period without notice.
    The prices shown include VAT ( 19% ).
    The purchase price presented on the invoice will be the same as the one presented on the site at the time of purchase, price to which are added the delivery costs.
    Payment for products is made in cash / cash, upon delivery of the product or by credit / debit card when placing the order online. Card payments are processed through different payment processors, depending on the country where the order is placed from.
    If you have problems with an order, which do not seem to be resolved by e-mail or with the person you are talking to, you can contact for a free internal conciliation with Mr.Dragos Gruita, reconcile [at] wellnessist.com
    If you want to specify certain delivery issues such as delivery time , address or landmarks , please enter these in the comments box before completing your order .
    The day the package with your order will be shipped, you will be notified by e-mail or telephone by us.
    The package can be picked up by any family member.
    The products are delivered within the available stock.
    If one or more of the ordered products is no longer in stock, you will be notified.
    In some cases, the ordered product can be replaced with a similar one if you wish and agree to it.
    The responsibility for any damage caused to the product, package or package sent by us, rests with the courier company or the carrier according to the legislation in force.
    The products will be replaced by us if the courier is found guilty and we will be notified within 24 hours of receiving the package.
    ASK DG SRL does not assume responsibility and cannot be held responsible for any damages caused by the use of products purchased through this site, for purposes other than those mentioned by the manufacturer.
  2. Privacy policy
    ASK DG SRL guarantees the security and confidentiality of the data hosted and transmitted through its computer system ( wellnessist.com ). The information collected through forms, questionnaires, emails may be used by ASK DG to develop estimates, analyzes or marketing programs in order to improve the services and products offered.
    The personal information made available to the wellnessist.com site in order to receive or use some services, goods or products, are protected under European Law.
    The purpose of the privacy policy is to inform all users of the site about the types of personal data that may be requested when viewing or purchasing products from the site. The information will be used by ASK DG SRL only to ensure optimal conditions during the use of this site, to inform users by e-mail, telephone and / or SMS about new products and services.
    The information provided will be kept confidential and will be used only in the relationship between you and wellnessist.com ; the information will not be sold to any other organization. Your personal data will not be disclosed to other persons or companies without your consent, but they may be transmitted to the law enforcement authorities for the verification of commercial transactions or to other authorities that by law have the right to access such data.
    Personal data may be disclosed without your consent in case of litigation / disputes regarding payment fraud to the following recipients: Banks involved in online payments, International Card Organizations and Service / Product Providers, respectively according to the Law, to the competent institutions.
    Gathering information
    When registering on this site and when ordering products from the site, it is possible to request information and / or personal data (eg name / surname, postal address, city, country, postal code, telephone number, etc. -mail, etc.). If you refuse to provide us with detailed information and / or data, we will not be able to provide you with certain requested services, such as placing orders for products on the site. We also collect additional information and / or data to identify all users of our site (IP address, type of web browser, operating system name and operating system version, etc.). The collection of this type of information and / or data is performed in order to improve the functionality and presentation of the site.
    Use of information and data
    The information and / or data collected is necessary to add users to the database for the transmission of e-mails, SMS; for the analysis of the site visit statistics, for serving the clients at the highest quality standards; for confirming and placing orders, for controlling the delivery of orders and payments; for resolving possible disputes.
    Transmission of information and data
    In our activity we also use the services of other companies and it is necessary to transmit to them some of the information and / or data provided by you only to ensure in optimal conditions the delivery of the products ordered by you or the secure online payments. By launching an order on the wellnessist.com website, you express your agreement in this regard. If you do not agree, we cannot provide those services to you and please do not use those options of the wellnessist.com site .
    Data security
    The security of the wellnessist.com page is one of our concerns and we constantly make efforts to maintain and increase security. Unfortunately, surfing the internet cannot guarantee 100% safety, regardless of our efforts. We are not responsible for any damage caused to you by any third party as a result of a breach of the confidentiality of your use of the site or any other information you post on this site.
    Wellnessist.com does not assume any responsibility for the situations in which the user publishes his address or any other personal data, on his own initiative, in a public message, on any of the wellnessist.com pages .
    Cookies is a text file, which is stored on the user’s computer for identification, and is completely “passive” (does not contain software, viruses or spyware and can not access the information on the user’s hard drive). We may use this file when you return to the site to identify you and ensure optimal use of the site. Our files do not contain personal data, such as your name or email address.
    The cookies used on our site come from the companies AddThis, DoubleClick, Facebook, and Google.
    Web browsers allow you to delete “cookies” from your hard drive, block the receipt of “cookies” or receive a message when a “cookie” is stored on your computer. If your browser is set to not support them, some pages may not work in whole or in part.
    References to third party sites
    The wellnessist.com site may contain references to third party sites, created and operated by third parties, over which we have no control. Before providing information or personal data to the operators of these sites, we recommend that you ensure the security of these sites. We are not responsible for the content, actions or policies of third party sites. Submission of references on these sites does not guarantee that we fully agree with their content, actions or privacy policy.
    Questions and comments
    ASK DG SRL has no intention of violating your right to privacy, therefore we will not provide your data to any organization or person. For more information about the policies of ASK DG SRL or how to use the existing information, please send an email with your request to contact [at] wellnessist.com .
    Changing the terms of confidentiality
    Wellnessist.com reserves the right to modify, revise, complete these rules at any time. Any changes will be made public on this page and will take effect from the moment it is posted on the site.
  3. Copyright, trademark and intellectual property
    The entire content of the wellnessist.com site , including texts, images, graphics, web graphics, scripts and any other data, is the property of ASK DG SRL or its partners.
    The entire content of the wellnessist.com site is protected according to copyright law and laws regarding the right to intellectual and industrial property. The use without the written consent of ASK DG SRL of any elements belonging to the wellnessist.com site is punished according to the laws in force.
    The company grants the user the right to download the information from the site only for its own, non-commercial use, provided that it does not modify the symbols and the text regarding copyright and copyrights.
    The company does NOT grant the user the right to modify the website in whole or in part, to reproduce in part or in full the site, to copy, sell or operate the site in any other way without the consent of the company.
    The Visitor / Customer will not modify, copy, distribute, transmit, display, publish, reproduce, license, create derivative works, transfer or sell any information or services obtained from or through this website.
    The Visitor / Client has no right to intervene, by any means, in the content of this site, to delete or modify by any means the published materials and information, or to try to act for this purpose.
    The Visitor / Customer has no right to use the e-mail addresses published through the site for distribution on mailing lists or for sending commercial e-mails (“spam”) or for any purpose other than sending e-mails. -justified personal emails, without the written consent of the owners of these addresses.
    ASK DG SRL reserves the right to modify the structure, the content of the site and / or the conditions of use and to make any other changes without prior notice. The new conditions become valid when they are published on this site.
    wellnessist.com is not responsible to any user or any third party natural or legal person or institution for modifying, suspending or interrupting the services provided through the site.
    If it is considered that any material made available on this site, posted by wellnessist.com, by third parties or users, violates copyright or any other rights, please report this situation to contact [at] wellnessist.com.
  4. Information and communications
    Those who access / visit the site can make comments and any other communications on the e-mail address contact [at] wellnessist.com as long as their content is not illegal, obscene, threatening or defamatory. Comments and communications that convey ideas, suggestions, questions, information about the site, products and services offered through the site are encouraged.
    If information, materials, documents are sent to us, by any possible method including email, mail, fax, online forms, it will be considered that the user gives the company the unlimited, free, irrevocable right to use, reproduce, modify, adapt, to distribute and present this information by any means.
    Limitations on the use of certain distance communication techniques
    The following distance communication techniques require the prior consent of the consumer:
    a) automated call system without human intervention (automatic call);
    b) telecopiator (fax)
    c) e-mail address (e-mail)
    The use of individual distance communication techniques other than those provided above is not permitted if there is a refusal by the consumer.
    List of distance communication techniques:
    a) unaddressed print;
    b) printed address;
    c) standard letter;
    d) printed advertising with order form;
    e) catalog;
    f) telephone with human intervention;
    g) telephone without human intervention (automatic call, audiotext);
    h) radio;
    i) videophone (telephone with image);
    j) videotext (microcomputer, TV screen with keyboard or touch screen);
    k) e-mail (e-mail);
    l) telecopiator (fax);
    m) television (teleshopping).
  5. Responsibilities and limitations
    By agreeing to use this site, you expressly and implicitly declare that you understand that you agree to the following:
    Use of the site is at your own risk.
    Although we make every effort to provide complete and accurate information, ASK DG SRL does not warrant that the product description or any other content of the wellnessist.com site is completely error-free or complete.
    No advice or other oral or written information, obtained from the wellnessist.com site or through the services of the site, constitutes a guarantee, unless this is expressly stipulated in the Terms and Conditions of Use .
    ASK DG SRL is not responsible for any type of loss such as: data loss, lost profits, inability to use the data on this site, changes without prior notice of data, prices or site structure.
    If it is considered that any material made available on this site, posted by wellnessist.com , by third parties or users, violates copyright or any other rights, please report this situation to contact [at] wellnessist.com .
    For the sections of the site that may contain the opinions of the readers, the responsibility for the content of the opinions rests entirely with their authors. wellnessist.com reserves the right not to make public those opinions that contradict the terms and conditions of use or that it considers harmful to its own image, partners or third parties.
    This site is offered in this form without any other guarantees.
    By using, viewing or purchasing the products on this site, the user has become aware that Romanian laws will govern the above Terms and Conditions and any dispute of any kind that may arise between the user and ASK DG SRL in case of any conflicts between ASK DG SRL and its clients, we will first try to resolve them amicably in at least 30 working days .

If an amicable settlement is not possible, the dispute will be resolved in the competent court in accordance with the Romanian laws in force.

  1. Acceptance of terms
    If any of the above clauses is found to be void or invalid, for whatever reason, this will not affect the validity of the other clauses. With the launch of the order, the customer accepts without objection the Conditions and Terms of Use, their value being the same as a valid contract.
    By agreeing to these Terms and Conditions, the customer fully assumes the rights and obligations arising from the purchase from the wellnessist.com virtual store .
    The Visitor / Customer agrees to abide by these terms and conditions and confirms that he has read and accepted these terms.
    The use of the wellnessist.com site by the client implies the unconditional acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this site.
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